Privacy Policy

Last Updated: 01/04/2026

NewRa Grids Private Limited (“NewRa Grids”, “we”, “us”, or “our”) is committed to protecting the integrity, confidentiality, and availability of data processed through our website and platform Renewable Energy Architecture Platform. This Security & Trust page outlines the principles, controls, and safeguards that govern how our systems are designed and operated.

Security Philosophy

Security at NewRa Grids is embedded by design. Platform architecture is built to ensure that clean energy execution workflows operate with defined access controls, traceability, and system integrity. We treat reliability and transparency as structural requirements, not optional features.

Infrastructure Security

Our Platform operates on cloud-based infrastructure designed to support:

  • Network isolation and controlled access
  • Encrypted communication (HTTPS/TLS)
  • Firewall protections and monitoring
  • Secure configuration management

Infrastructure access is restricted to authorised personnel only.

 Data Protection Controls

We implement safeguards to protect platform data, including:

  • Encryption of data in transit
  • Access controls based on role and responsibility
  • Authentication mechanisms for account access
  • Activity logging and audit trails
  • Secure document storage

Sensitive data is accessible only to authorised users and relevant counterparties.

Access Management

Access to the Platform is governed through:

  • Role-based permissions
  • Principle of least privilege
  • Periodic review of access rights
  • Account authentication controls

Users are responsible for maintaining confidentiality of their login credentials.

Operational Controls

Execution workflows within the Platform are supported by:

  • Validation checks
  • Compliance tracking
  • Structured settlement logic
  • System-based reconciliation processes

These controls reduce operational risk and improve traceability.

Monitoring & Logging

System activity may be monitored to:

  • Detect unauthorised access
  • Identify anomalous behaviour
  • Maintain system integrity
  • Support audit and compliance requirements

Logs are retained in accordance with operational and regulatory needs.

Data Submission & Authority

By submitting data, you represent that:

  • You have authority to share such data
  • Submission does not violate third-party agreements
  • Data is accurate to the best of your knowledge

Data usage is governed by the Privacy Policy.

Confidentiality

Commercially sensitive information shared through the Platform will be handled in accordance with our Privacy and Security policies. Confidential information will not be disclosed without authorisation except as required by law.

Incident Response

In the event of a security incident, NewRa Grids follows defined response procedures that may include:

  • Investigation and containment
  • Impact assessment
  • Remediation actions
  • Notification where required under applicable law

Third-Party Service Providers

Where third-party service providers are used to support infrastructure or operations, we take reasonable steps to ensure appropriate security safeguards are maintained.

Business Continuity

Platform systems are designed to support continuity of operations through:

  • Data backup practices
  • Infrastructure redundancy (where applicable)
  • Structured recovery procedures

User Responsibility

Users are responsible for:

  • Protecting account credentials
  • Ensuring authorised use of the Platform
  • Reporting suspected security incidents promptly

Continuous Improvement

Security practices are periodically reviewed and updated to reflect evolving risks, regulatory expectations, and platform growth.

Contact

For security-related questions or to report a vulnerability, please contact:

NewRa Grids Private Limited

Email: newragrids@gmail.com

Registered Office: 1st floor Anjali Complex, Khadkeshwar, Chhatrapati Sambhajinagar, Maharashtra 431001

© 2026 NewRa Grids Pvt. Ltd.

Office hours - 10AM to 7PM